Helpie FAQ

Helpie FAQ

August 31, 2021 2021-08-31 14:47

[helpie_notices group_id=’8’/]

Campervans FAQ

  • Is a deposit required?
    Upon collection we will take £300 security deposit, this will be fully refunded 7 days after the security deposit is taken as long as when you return with the camper as long as there is no major damage casued to the vehicle.
  • Is their a minimum rental period for the campers?
    The minimum rental period is 2 nights all year round.
  • Is their a minimum age?
    You have to be betweeen 21 & 75 years old and been driving atleast 2 years. You must have less that 6 points on your liscence.
  • Is a standard car license enough?
    Yes a standard car license is all that you need.
  • What time is pick up/drop off?
    Pick up is from 2.30pm and drop off is no later than 10.30am.
  • Are your campers dog friendly?
    Yes.
  • What about fuel?
    All our campers are diesel and will be atleast quarter full when you collect, we ask that you leave it back atleast quarter full.
  • Is there any paper work?
    You will be asked to send us pictures of your driving licenses prior to booking aswell as 2 proofs of address. There will be a rental agreement to sign on collection.
  • How does everything in the van work?
    You will be given a Camper tour upon collection before you head on your way.
  • Is there somewhere for me to park my car?
    Yes, we have a car park that you can park your car in while on your trip.
  • Do the vans have a hook up?
    No, all vans are off grid and run off a leisure battery.